Introduction of GENSHIN CONCERT TOUR
A Traveler from afar steps into the fantasy world of Teyvat and sets off on an endless journey...
Accompanied by soothing melodies, the Traveler must venture alongside the “wind” of freedom in Mondstadt, discover the origin of “contracts” in Liyue, redress the concept of “eternity” amidst a sea of red maple and thunderstorms in Inazuma, witness the rebirth of “wisdom” where the rainforest and desert meet in Sumeru, arrive at The Terrestrial Sea, and encountered tales never- heard-of as well as forgotten legends in the nation that reveres "justice"...
Melodies of an endless journey will resound across the world at the Genshin Concert in 2024 again. Travelers will have the chance to attend in person and – through the creative interpretations of globally renowned musicians – revisit wonderful moments from their journeys through Teyvat from a brand-new perspective.
About Genshin Impact
Genshin Impact is an open-world adventure RPG developed by HoYoverse.
In the game, set forth on a journey across a fantasy world called Teyvat. In this vast world, you can explore seven nations, meet a diverse cast of characters with unique personalities and abilities, and fight powerful enemies together with them, all on the way during your quest to find your lost sibling. You can also wander freely, immersing yourself in a world filled with life, and let your sense of wonder lead you to uncover all of its mysteries... Until you are at long last reunited with your lost sibling and bear witness to the culmination of all things at the end of your journey. Genshin Impact is now available on multiple platforms (PlayStation, iOS, Android, and PC) and supports cross- platform play across all of these platforms. Travelers can set off on their adventure with the freedom to choose the platform and device that suits them best.
Concerts & Tickets
Look forward to a musical highlight!
The GENSHIN CONCERT TOUR is touring Europe and bringing its breathtaking concerts and performances to three of the largest metropolises and capitals: London, Berlin and Paris. Immerse yourself in the fascinating sound world of Genshin Impact and experience unforgettable moments in these vibrant cities.
Berlin
Germany
Uber Arena
Uber-Platz 1
10243 Berlin
Ticket information:
Eventim
General information: Concertbüro Zahlmann
Paris
France
ZÉNITH PARIS – LA VILLETTE
211 Av. Jean Jaurès
75019 Paris
Ticket information:
Ticketmaster
General information: Concertbüro Zahlmann
London
Great Britain
Eventim Apollo
45 Queen Caroline Street
London W6 9HQ
Ticket information:
Eventim
General information: Concertbüro Zahlmann
About Genshin Impact and its Music
First released in September 2020, Genshin Impact is an award-winning open-world adventure role-playing game that has attracted fans and gamers across the globe. The original Genshin Impact music is produced by HOYO-MiX, the in-house music studio of Genshin Impact’s developer. The game is set in the vast fantasy world of Teyvat consisting of seven nations, each with a dedicated musical theme and multiple soundtrack collections that evoke the history, culture, landscapes, and ongoing adventure of that area. Built on orchestral foundations, the music of Genshin Impact combines elements of music from around the world to depict the variety of the regions and peoples of Teyvat.
MUSIC
Mondstadt
A Day in Mondstadt / Symphony of Boreal Wind / Whisper of Weinlesefest / ... and more
Liyue
Liyue / Letter From Ajax / Rex Incognito / ... and more
Inazuma
Drifter's Destiny / Soar in the Wind / Marching to Victory / ... and more
Sumeru
Sorush's Purity / For Riddles, for Wonders / Chasing Starlight With You / ... and more
Fontaine
Que le vent soit doux / Lamentation et Triomphe / ... and more
Dear Travelers,
We regret to inform you that due to unforeseen and uncontrollable circumstances, the Genshin Concert Tour originally scheduled for October 29th, 2024 at the OVO Arena Wembley in London has been rescheduled. The good news is that we can already announce you the replacement day today: Genshin Concert Tour will now take place on March 22nd, 2025 at Eventim Apollo in London.
After careful consideration, we determined that logistical challenges related to the venue and unavoidable scheduling conflicts have made it impossible to hold the concert as planned. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
For those who have already purchased tickets: your tickets will remain valid for the new date and you will receive new e-tickets via email for the new venue automatically. We kindly ask for your patience while waiting for your new tickets – we do our best to deliver them as soon as possible, but due to the computer ticketing system, this could take up some weeks. We will keep you posted on our official social accounts and on this page. If you cannot attend the new date, you may request a refund via https://tinyurl.com/yhnwvhj6
If you have any questions regarding the refunding process, please do not hesitate to contact: customerservices@ovoarena.co.uk (Business hours: Monday-Friday, 9AM-5PM BST)
If you have any questions regarding the rescheduling of the show, please contact: info@concertbuero-zahlmann.de (Business hours: Monday-Friday, 9AM-5PM BST)
Please note, that due to a high number of e-mails it might take a little longer to get back to you regarding your inquiry. We truly appreciate your patience and understanding as we work through these changes. We sincerely apologize for any inconvenience this may have caused, and we look forward to seeing you all at the concert next year. Thank you once again for your support and love for the Genshin Concert.
Concertbüro Zahlmann GmbH
Refund Process:
If you submit a request – AXS UK Support https://axssupportuk.zendesk.com/hc/en-gb/requests/new
- From the drop down menu – please select: UK Customer Service.
- You’ll be presented with a form to fill out – so please fill out all necessary details.
- For Contact Reason – please select Event Changes
- If you are struggling with the form – please click on the Have A Question? Button in the lower right hand corner.
- Once the form has been received and processed – you’ll receive an email or be contacted by a customer service agent.
If you are going by this link: https://tinyurl.com/yhnwvhj6 - You can find the 'Submit a request' per below step.
- From the drop down menu – Select the UK for country where event was taking place.
- You’ll then be presented with different buttons. Please scroll to the bottom and select Contact Us.
- Choose How Do I Contact AXS as a customer?
- At the bottom of the page you’ll see an option to ’Submit a request’.
